Attorney Virtual Visitation has been created as a courtesy to provide attorneys/professionals and their clients alternative means to communicate. Attorney Virtual Visitation can be conducted by phone or by video. If you elect to conduct a video virtual visit, it can be connected through Zoom or Skype. Communications through this system—either audio or video—are not monitored or recorded. However, please note that the CCSO cannot guarantee total privacy during these calls, as they are occurring in a correctional setting.
Phone calls through Legacy/Edovo are not recorded ONLY if the attorney professional has listed the phone number as a non-recordable number for attorney client privilege. Please contact CCSO.LegalVisit@cookcountyil.gov to have the attorney’s phone number placed on the attorney client privileged list.
All customary call charges will apply. Legacy/Edovo can be reached at 1-800-356-8390 or connect.legacyinmate.com for any questions regarding rates or account setup.
If your client is on a restricted tier, then it is likely your scheduled video call (Zoom or Skype) will be automatically changed to an on-tier phone call. In such instances, you will receive outreach from CCSO staff to confirm the time of the call and appropriate phone number for your client to use.